Home > Frequently Asked Questions
Frequently Asked Questions
We cover the whole of Abuja, including Wuse, Garki, Maitama, Asokoro, Gwarinpa, Jabi, Utako, Lokogoma, Life Camp, Central Business District, Katampe, Lugbe, Kubwa and Guzape. Not seeing your area listed? Send us your address before ordering and we'll confirm we can reach you.
Just ₦4,500, flat. Nothing else added at checkout.
- Pick a bouquet from any of our categories
- Click "CONTINUE"
- Fill in the order form - sender details, recipient details, and so on - then review everything and click "CONFIRM"
- Pick a payment method and finish checkout. You'll get an email confirmation shortly after
Sure - just message us with the order details (your name, phone number, email, the recipient's name, phone number, delivery address, delivery date, and any card message). Reach us at info@flowers-abuja.ng, on Facebook, or on Instagram.
Our delivery hours are 9am to 7pm Monday to Saturday, and 12pm to 5pm on Sunday, local time. If you need something more specific, let us know in advance and we'll see what we can do.
Want it to arrive around a particular time? Drop a note in "Additional Notes" - something like "please deliver before 3pm, she's off work by then" - so the driver knows to prioritize it.
Want it to arrive around a particular time? Drop a note in "Additional Notes" - something like "please deliver before 3pm, she's off work by then" - so the driver knows to prioritize it.
It varies - mostly based on the delivery date and time window you choose at checkout.
Yes - get your order in before 6pm Monday to Saturday, or before 4pm on Sunday, and we'll deliver it today. Anything placed later goes out the next day.
We do - just place your order before 4pm on Sunday, local time.
Yes. Your name, phone number, email and payment details stay private and are never shared. We only pass your recipient's name and address to our florists, purely to complete the delivery. We don't keep a copy of your card or PayPal information on file.
To protect your details, we don't store any billing information after your order is placed - so we can't just re-charge your card. But changes are still possible: email us to update your order and we'll send you a short form to re-submit payment for the added item.
Yes, and it's completely free. Just add your message in the "Card Message" field while placing your order.
We can, though we'd recommend including one - without it, we can't promise delivery on your requested date.
A few things can happen: we can leave the gift at the door or with a neighbor, leave a note with our number for them to reach us, or attempt redelivery for a small extra fee. For apartment buildings, we'd rather not leave anything unattended at the door.
You can add delivery instructions in the "Additional Notes" field when ordering, or email us your instructions directly.
You can add delivery instructions in the "Additional Notes" field when ordering, or email us your instructions directly.
Once your flowers have been delivered, we'll email you a confirmation - usually within a few hours, though it can take up to 3 in some cases. If there's ever a delay, we'll let you know by email straight away.
We accept:
- Direct bank transfer (Naira account)
- Credit or debit card (Visa, MasterCard, Discover Network, Diners Club, American Express, and more)
- PayPal